E5
Swan High Voltage System Protection / Overcurrent Fault

Microwave shows E5 and stops heating, turntable and light may still operate.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted high-voltage capacitor, Shorted high-voltage diode, Shorted magnetron, Faulty high-voltage transformer

How to Fix / Troubleshooting

Critical safety warning: High-voltage components inside a microwave can be lethal. The high-voltage capacitor can retain a dangerous charge even when unplugged. Do not attempt HV testing unless you are trained and equipped. For most users, this fault should be handled by a professional.

  • Step 1 – Basic external checks: Unplug the microwave. Inspect the power cord and plug for damage. Confirm the wall outlet is properly grounded and not overloaded.
  • Step 2 – Listen for abnormal sounds: When the error occurs, note if there is a loud hum, buzzing, or burning smell. These are signs of HV component failure.
  • Step 3 – Do not bypass safety devices: Never bypass fuses or thermal cut-outs to "test" the unit. This is extremely dangerous.
  • Step 4 – Professional service: Due to the risk, replacement of the high-voltage capacitor, diode, magnetron, or transformer in Swan microwaves should be carried out by a qualified appliance technician familiar with microwave HV systems.

Attempting DIY repair on the high-voltage circuit is not recommended.

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Repair Difficulty

Professional Required 5/5

Required Part

High-Voltage Capacitor
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