Swan Turntable Drive Failure

Turntable does not rotate, but microwave heats and fan runs.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Worn or cracked turntable coupler, Seized or open-circuit turntable motor, Jammed roller ring, Stripped motor shaft

How to Fix / Troubleshooting

Safety: Unplug the microwave before accessing the underside.

  • Step 1 – Check for obstruction: Remove the glass tray and roller ring. Clean any spills or debris. Ensure the roller ring wheels turn freely.
  • Step 2 – Inspect coupler: Examine the plastic coupler that fits into the tray. Replace if cracked or worn.
  • Step 3 – Test motor: With the cabinet removed, locate the turntable motor under the cavity. Test for continuity; replace the motor if open or if it does not turn when powered (for qualified persons only).

You can temporarily use the microwave without the turntable by manually rotating food, but even heating will be reduced.

Advertisements

Repair Difficulty

Medium 3/5

Required Part

Turntable Motor
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements