E8
Tower Door Latch or Door Sensing Error

Microwave displays E8 and will not start; interior light and display may still work.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bent door latch hook, misaligned door, broken door latch assembly, defective secondary door switch

How to Fix / Troubleshooting

Safety: Always unplug the microwave before attempting any door or latch repairs.

Checks:

  • 1. Visual inspection: Open the door and inspect the door latch hooks on the door and the latch openings in the cabinet. Look for cracks, warping, or foreign objects.
  • 2. Door alignment: Close the door slowly and observe if it sits evenly against the front frame. If it sags or requires lifting to close, the hinges or latch may be misaligned.
  • 3. Listen for clicks: When closing the door, you should hear distinct clicks from the interlock switches. A missing click can indicate a failed or misaligned switch.

Advanced:

  • Remove the outer cover and locate the door latch assembly and secondary door switch.
  • Test the secondary switch with a multimeter for proper open/close operation as the latch is moved.
  • Replace any broken latch components or faulty switches with Tower-compatible parts.

Warning: Never bypass or short door switches; this is extremely dangerous and illegal in many regions.

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Repair Difficulty

Hard 4/5

Required Part

Door Latch Assembly
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