SE
Tower Keypad Short or Stuck Key Error

Microwave beeps repeatedly and displays SE; keypad may act as if buttons are being pressed by themselves.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted membrane keypad, moisture behind control panel, damaged keypad ribbon cable, failed keypad scan circuit on control PCB

How to Fix / Troubleshooting

Safety: Unplug the microwave before removing the control panel.

Immediate actions:

  • 1. Power reset: Unplug for 10 minutes to clear any temporary control glitches.
  • 2. Drying: If SE appeared after heavy steaming, leave the door open and allow the control area to dry for several hours. Do not use a hair dryer or heat gun directly on the panel.
  • 3. Check for contamination: Wipe the keypad surface with a slightly damp cloth and mild detergent, then dry thoroughly. Avoid excessive liquid.

Advanced:

  • Remove the control panel and inspect the membrane keypad ribbon cable for corrosion or damage.
  • Reseat the ribbon cable on the control PCB.
  • If SE persists, replace the membrane keypad or the entire control panel assembly.

Note: Continuous beeping and SE indicate a safety issue (phantom key presses). Do not continue using the microwave until resolved.

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Repair Difficulty

Medium 3/5

Required Part

Membrane Keypad
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