Tower
Door Latch or Release Mechanism Jammed
Microwave door will not open or is very hard to open after cooking.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door release lever, jammed latch hook, warped door, failed door open button spring
How to Fix / Troubleshooting
Safety: Unplug the microwave before attempting to free a jammed door.
Steps:
- 1. Gentle pressure: Press the door release button firmly while gently pulling on the door. Do not force it excessively to avoid breaking the latch.
- 2. Cool down: Allow the unit to cool for 10–15 minutes; thermal expansion can sometimes cause temporary sticking.
- 3. Internal access (advanced): Remove the outer cover and inspect the door release lever and springs. Ensure the lever moves freely when the button is pressed.
- 4. Replace damaged parts: Replace any broken latch hooks, levers, or springs with Tower-compatible parts.
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Repair Difficulty
Medium
3/5
Required Part
Door Release Lever
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