Tower
Turntable Drive or Roller Ring Obstruction
Microwave makes a rattling, grinding, or scraping noise when the turntable rotates.
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Possible Causes
Debris under roller ring, cracked glass turntable, worn or damaged roller ring, bent turntable coupler
How to Fix / Troubleshooting
Safety: Unplug the microwave before reaching inside to inspect moving parts.
Steps:
- 1. Remove glass tray: Take out the glass turntable and roller ring. Clean both thoroughly.
- 2. Inspect roller ring: Check for flat spots, missing wheels, or cracks. Replace if damaged.
- 3. Clean cavity floor: Wipe the floor of the cavity where the roller ring sits. Remove any crumbs or hardened spills.
- 4. Check coupler: Inspect the turntable coupler for cracks or deformation. Ensure it sits firmly on the motor shaft.
- 5. Test without load: Run the microwave briefly (with a cup of water) and the glass tray removed to see if the noise comes from the motor itself.
Resolution: Replace the roller ring, glass tray, or coupler as needed. If the motor itself is noisy, replace the turntable motor.
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Repair Difficulty
Easy
2/5
Required Part
Turntable Roller Ring
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