Tristar Door Latch and Hinge Misalignment

Microwave door will not latch or pops open during cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or broken door latch hooks, Loose or bent door hinges, Misaligned cabinet front, Damaged latch receiver on cabinet

How to Fix / Troubleshooting

Safety: Unplug the microwave before adjusting or replacing door components.

Steps to fix door latch issues:

  • 1. Inspect latch hooks: Open the door and examine the plastic hooks that engage the cabinet. Replace the door latch assembly if hooks are cracked or worn.
  • 2. Check hinges: Look for sagging or loose hinges. Tighten accessible hinge screws. If the hinge is bent, the door may need replacement.
  • 3. Inspect latch receiver: On the cabinet side, inspect the latch openings and interlock bracket. Ensure the bracket is firmly mounted and not cracked.
  • 4. Test closure: After adjustments or part replacement, close the door and verify it sits flush and requires gentle pressure to latch, not excessive force.
  • 5. Do not operate with faulty door: Never use the microwave if the door does not close securely; this is a radiation safety hazard.
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Repair Difficulty

Medium 3/5

Required Part

Door Latch Assembly
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