Tristar Turntable Support / Roller Ring Problem

Microwave makes a rattling or scraping noise from the turntable area during operation.

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Possible Causes

Dirty or warped roller ring, Debris under roller ring, Damaged glass tray, Misaligned turntable coupler

How to Fix / Troubleshooting

Safety: Unplug the microwave before cleaning or inspecting the turntable mechanism.

Steps to fix rattling turntable:

  • 1. Remove and clean: Take out the glass tray and roller ring. Clean both and the cavity floor thoroughly.
  • 2. Inspect roller ring: Check for flat spots on the wheels or cracks in the ring. Replace if damaged.
  • 3. Check tray fit: Ensure the glass tray sits properly on the coupler and roller ring without wobbling.
  • 4. Inspect coupler: Verify the coupler is fully seated on the motor shaft and not cracked.
  • 5. Test: Reassemble and run with a light load to confirm the noise is gone.
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Repair Difficulty

Very Easy 1/5

Required Part

Turntable Roller Ring
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