F5
Viking Control Board Relay or Logic Failure

Microwave shows F5 and will not start; sometimes appears after a power surge or lightning event.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed relay on main control board, Damaged control board from power surge, Corrupted control firmware, Shorted low-voltage component on PCB

How to Fix / Troubleshooting

Safety: Turn off power at the breaker and unplug if possible. High-voltage components can be lethal; do not probe the high-voltage section.

  • Power reset: Leave the unit disconnected from power for at least 15 minutes to allow capacitors on the control board to discharge. Restore power and check if F5 returns.
  • Check for burning: Remove the control panel and visually inspect the Viking main control board for burnt spots, cracked solder joints, or melted components.
  • Verify line voltage: Ensure the outlet or circuit is providing stable voltage (typically 120V in North America). Fluctuations can damage the board.
  • Replace control board: If F5 persists and no external issues are found, replace the main control board with the correct Viking part number. Transfer all wire connectors one at a time to the new board, matching positions exactly.
  • Surge protection: After replacement, consider using a surge protector rated for microwaves to reduce future board failures.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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