F7
Viking Microcontroller / Control Board Failure

Microwave shows F7 and may not respond to keypad input or may behave erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Internal control board logic fault, Corrupted firmware, Power surge damage, Shorted component on control PCB

How to Fix / Troubleshooting

Safety: Disconnect power before accessing internal components.

  • Hard reset: Unplug the Viking microwave or switch off the breaker for at least 15 minutes. Restore power and check if F7 returns.
  • Check for moisture: If F7 appeared after heavy steaming or boiling, allow the control area to dry for several hours with the door open. Moisture can temporarily affect the board.
  • Inspect control board: Remove the control panel and inspect the main control board for visible damage, corrosion, or insect infestation.
  • Verify grounding: Ensure the chassis ground wire and any ground straps are securely fastened; poor grounding can cause erratic control behavior.
  • Replace control board: If F7 persists, replace the Viking main control board. Use the exact part number for your model to ensure compatibility.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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