Viking
Door Latch Mechanism Jammed or Broken
Microwave door will not open or is very hard to open; latch feels stuck.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door latch lever, Jammed latch spring, Misaligned door, Damaged door release button mechanism
How to Fix / Troubleshooting
Safety: Unplug the microwave before attempting mechanical repairs. Avoid prying the door excessively to prevent damage.
- Try gentle release: Press the door release button firmly while gently pulling on the door. Do not force it.
- Access latch mechanism: Remove the control panel to access the door latch and release lever assembly. Inspect for broken plastic parts or springs.
- Clear obstructions: Remove any debris or foreign objects obstructing the latch hooks or strike openings.
- Replace broken parts: Replace the Viking door latch lever, springs, or release button assembly if damaged.
- Check alignment: Ensure the door sits squarely and that the latch hooks engage smoothly with the cabinet strikes.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch Lever
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