Westinghouse
Turntable Drive Failure
Microwave turntable does not rotate, but heating still occurs.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed turntable motor,Worn or cracked turntable coupler,Obstructed roller ring,Loose motor wiring
How to Fix / Troubleshooting
Safety first: Unplug the microwave before inspecting the turntable mechanism.
User-level steps:
- 1. Remove and clean components: Take out the glass tray and roller ring. Clean them and the cavity floor thoroughly.
- 2. Inspect coupler: Check the plastic coupler for cracks or wear. Replace if damaged.
- 3. Test without load: With the tray removed, run the microwave briefly and observe if the coupler turns.
Advanced steps:
- 4. Access motor: Remove the bottom panel to reach the motor. Test for continuity and replace if open or seized.
- 5. Check wiring: Ensure the motor connector is secure and wires are intact.
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Repair Difficulty
Medium
3/5
Required Part
Turntable Motor
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