Wolf Unresponsive Touchpad / Control Panel

Microwave display is lit but buttons do not respond or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed keypad membrane, Loose ribbon cable to control board, Moisture behind control panel, Faulty UI control board

Safety first: Unplug the microwave before cleaning the control area.

Cleaning and reset:

Wipe the control panel with a soft, slightly damp cloth and then dry thoroughly.
Allow the panel to air dry for at least 30 minutes in case moisture has entered around the keys.
Plug the unit back in and test multiple buttons.

If only some keys fail or the panel remains unresponsive:

The keypad membrane or UI board is likely defective.
Contact a Wolf technician to replace the control panel or UI board and reseat the ribbon cable.

Hard 4/5

Control Panel / Keypad Assembly

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