Wolf Turntable Drive Failure

Microwave light and fan come on but the turntable does not rotate.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed turntable motor, Broken turntable coupler, Misaligned or dirty roller ring, Obstruction under the glass tray

How to Fix / Troubleshooting

Safety first: Unplug the microwave before handling internal accessories.

Checks and cleaning:

Remove the glass tray and roller ring. Wash them with warm soapy water, rinse, and dry.
Inspect the roller ring for flat spots or broken wheels; replace if damaged.
Check the plastic coupler on the cavity floor for cracks or wear; ensure it is firmly seated on the motor shaft.
Clean the cavity floor to remove food debris that may obstruct rotation.

Test:

Reinstall the roller ring and tray, ensuring they sit level. Restore power and test.

If the tray still does not rotate:

The turntable motor is likely defective and should be replaced by a technician from underneath the unit.

Repair Difficulty

Medium 3/5

Required Part

Turntable Motor

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