How to Fix / Troubleshooting

Safety first: Unplug the microwave.

Check for mechanical obstruction: Remove the glass tray and roller ring. Clean any food debris or broken glass from the cavity floor. Ensure the roller ring turns freely.
Inspect coupler: Check the plastic turntable coupler that fits over the motor shaft for cracks or rounding. Replace if damaged.
Access the motor: Remove the bottom cover (on built-in models, you may need to remove the unit from the cabinet). Locate the turntable motor beneath the cavity floor.
Test the motor: Disconnect the motor and measure its resistance. An open circuit indicates a failed motor. Also check for signs of overheating.
Replace motor: Install a new Zanussi-specified turntable motor, ensuring the shaft aligns with the coupler. Refit the bottom cover and reinstall the tray and roller ring.

After reassembly, test with a cup of water to confirm rotation and that E07 has cleared.

Turntable does not rotate and E07 appears on the display; heating may be uneven.

Possible Causes