E10
Zanussi Heater Circuit Failure (Grill/Convection)

On combination models, convection or grill functions fail and E10 is displayed; microwave-only mode may still work.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open grill heating element, Open convection heating element, Faulty heater relay on control board, Overtemperature cut-out tripped on heater

How to Fix / Troubleshooting

Safety first: Unplug the microwave and allow it to cool completely.

  • Visual inspection: Inspect the grill and convection elements (if visible) for breaks, hot spots, or deformation.
  • Check thermal cut-outs: Locate thermal cut-outs mounted on the cavity or near the heaters. Test for continuity; replace any that are open with the correct Zanussi part.
  • Test elements: Disconnect the heater terminals and measure resistance. An infinite reading indicates a failed element.
  • Replace faulty element: Remove mounting screws or brackets and install a new Zanussi-compatible grill or convection element.
  • Check relays: If elements and cut-outs are good, the heater relay on the control board may be faulty, requiring PCB replacement.
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Repair Difficulty

Hard 4/5

Required Part

Grill Heating Element
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