All-Clad External Leak / Condensation Management Issue

Liquid drips or pools under the multicooker during or after cooking.

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Possible Causes

Condensation collector not installed or full, Cracked inner pot, Spillover from overfilling, Damaged lid gasket allowing condensate to escape

How to Fix / Troubleshooting

Safety first: Unplug the cooker before cleaning up any liquid around electrical parts.

  • Check condensation collector: Locate the condensation cup or channel on the side/back of the unit. Ensure it is properly installed and not overflowing. Empty and clean it.
  • Inspect inner pot: Remove and fill the pot with water, then place it on a dry counter to check for leaks or cracks.
  • Verify fill level: Do not exceed the maximum fill line inside the pot, especially for pressure cooking.
  • Examine gasket: If water appears around the top edge, inspect and replace the lid gasket if worn.

Persistent leaks from the base with a sound inner pot may indicate internal seal failure and should be checked by a technician.

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Repair Difficulty

Easy 2/5

Required Part

Condensation Collector
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