Keep Warm function does not maintain temperature; food cools down too quickly or stays too hot and dries out.

Safety first: Unplug and cool before internal inspection.

• Verify lid closure: Ensure the lid is fully closed during Keep Warm to retain heat.
• Check pot contact: Confirm the inner pot sits flat on the heating plate.
• Clean sensor area: Clean the heating plate and pot bottom to improve temperature sensing.
• Observe behavior: If food becomes excessively hot or burns on Keep Warm, the sensor or board may be faulty and should be inspected and possibly replaced.