Bella
Uneven Heating / Temperature Regulation Fault
Food consistently burns on the bottom while the top remains undercooked.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect cooking mode or time, Faulty bottom temperature sensor, Poor contact between inner pot and heating plate, Warped inner pot
How to Fix / Troubleshooting
Safety first: Unplug and allow the cooker to cool before inspecting internal parts.
- Verify cooking settings: Ensure you are using the correct Bella program and recommended liquid amounts for the recipe.
- Check pot contact: Remove the pot and inspect the heating plate for debris or warping. Clean and ensure the pot sits flat.
- Inspect inner pot: Replace the pot if the bottom is bowed or heavily scratched, as this can cause hot spots.
- Sensor check: If burning occurs even with adequate liquid and correct settings, the bottom NTC sensor may be out of calibration and should be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Inner Pot / Bottom Temperature Sensor
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