Strong burning smell and visible smoke from the base during cooking.

Safety first: Immediately unplug the cooker. Do not continue using it until the source of smoke is identified.

• Remove inner pot: Check for burnt food stuck to the bottom or sides. Clean thoroughly.
• Inspect heating plate: Once cool, wipe the plate to remove any burnt residue. Do not use abrasive tools that can scratch the surface.
• Check for electrical burning smell: If the smell is sharp and chemical rather than food-like, remove the bottom cover and inspect wiring and the control board for burn marks.
• Repair or replace damaged parts: Replace any charred wires, connectors, or the heating element. If the control board is burnt, it must be replaced.
• Do not use until resolved: Operating with electrical damage is a fire hazard; consult a technician if unsure.