Multicooker overheats, burning food on the bottom even on low settings.

Safety first: Unplug the cooker and allow it to cool completely before further use.

• Check cooking settings: Confirm you are using the correct mode (e.g., "Slow Cook Low" vs "Sear").
• Inspect inner pot: Ensure the pot bottom is not warped and that the non-stick coating is intact; damaged surfaces can cause hot spots.
• Clean sensor and plate: Wipe the heating plate and central sensor to remove any burnt residue that may affect temperature sensing.
• Test with water only: Run a low-temperature program with only water. If it rapidly boils or overheats, the control system is faulty and requires professional repair.