E6
Brock
Internal Control PCB Fault / Relay or Power Circuit Error
E6 error appears and the cooker refuses to start any program, sometimes after a power surge.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed heating relay on main PCB, Burnt track or component on control board, Power surge damage, Loose internal power connector
How to Fix / Troubleshooting
Safety first: Unplug the multicooker before any inspection. Do not operate a unit that smells of burnt electronics.
- Power reset: Disconnect the cooker from mains for at least 10 minutes. Plug into a different outlet (without an extension cord) and test again.
- Check for visible damage: Smell around the housing vents for burnt odor. If you detect a strong burnt smell or see smoke marks, do not use the cooker again until inspected by a professional.
- Inspect power cord: Check the Brock power cord and plug for cuts, kinks, or burn marks. Replace the cord if damaged.
- Surge protection: If E6 appeared after a lightning storm or outage, the control PCB may be damaged. Using a surge protector in the future can help prevent recurrence.
- Service requirement: E6 typically indicates an internal electronics failure. The main control PCB or power module must be tested and replaced by an authorized Brock service center.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control PCB
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