Brock Start Button / Keypad Failure

Multicooker powers on but will not start any program when pressing START; no error code is shown.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged START button, Moisture under control panel, Loose keypad ribbon cable to PCB, Faulty control PCB button input

How to Fix / Troubleshooting

Safety first: Unplug the cooker before cleaning the control panel.

  • Dry the panel: If the panel was recently wiped or exposed to steam, leave the cooker unplugged with the lid open for several hours to dry.
  • Clean gently: Wipe the control panel with a soft, dry cloth to remove grease or residue that may interfere with touch sensitivity.
  • Try other buttons: Check if other buttons respond (change programs, adjust time). If only START fails, the button itself may be defective.
  • Power reset: Unplug for 10 minutes, then plug back in and test again.
  • Service note: Persistent non-response indicates a faulty keypad or control PCB. Replacement requires opening the front housing and should be done by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel Keypad
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