Brock
Thermal Cutout / Intermittent Power Loss
Multicooker shuts off unexpectedly in the middle of a cooking program without any error code.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Overheating triggering internal thermostat, Loose internal power connector, Failing thermal fuse, Faulty control PCB
How to Fix / Troubleshooting
Safety first: Unplug the cooker and allow it to cool fully before restarting.
- Improve ventilation: Ensure the cooker has adequate space around it and is not near heat sources.
- Check for blockages: Clean dust from ventilation slots and ensure the bottom is not obstructed.
- Test with water: Run a simple program with only water. If the cooker still shuts off, an internal component is likely overheating or losing contact.
- Service requirement: Intermittent shutdowns usually require inspection of the thermal fuse, thermostat, and internal wiring by a professional.
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Repair Difficulty
Hard
4/5
Required Part
Thermostat / Thermal Cutoff
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