Inner pot is difficult to insert or remove; scraping or grinding noise against heating plate

Safety first: Ensure the cooker is unplugged and cool before adjusting the inner pot or heating plate.

• Inspect inner pot: Place the pot on a flat countertop and check for rocking. If the bottom is warped, replace the Cosori inner pot.
• Check for debris: Look for grains, utensils, or other objects on the heating plate or around the pot support ring. Remove any obstructions.
• Inspect heating plate: Gently press the center of the plate. It should move slightly on its spring but remain level. If visibly bent, the support frame may need adjustment or replacement.
• Avoid forcing: Do not force a tight pot into place; this can damage sensors and the plate. Correct the underlying alignment issue instead.