C1
Crock-Pot Keypad Button Stuck / Shorted

Display shows C1 and the cooker may not respond to button presses.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Liquid spill into control panel, Debris under a physical button, Shorted keypad membrane contacts

How to Fix / Troubleshooting

Safety first: Unplug the cooker before cleaning or opening the control panel.

  • Surface cleaning: Wipe the control panel with a slightly damp cloth, then dry thoroughly. Avoid excessive moisture.
  • Check for stuck buttons: Press each button individually and feel for one that does not spring back or feels different. Gently work it to free any minor sticking.
  • Dry out spills: If a spill occurred, leave the cooker unplugged for 24 hours in a warm, dry area to allow internal moisture to evaporate.
  • Internal inspection (advanced): Remove the control panel cover and inspect the keypad membrane for signs of liquid damage or corrosion.
  • Replacement: If C1 persists and a button appears physically or electrically stuck, replace the control panel keypad / overlay. Severe liquid damage may also require a new main control board.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel Keypad / Overlay
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