Water or food leaks from around the base of the cooker onto the countertop during use.

Safety first: Unplug the cooker and allow it to cool before cleaning up spills or inspecting for cracks.

• Check fill level: Ensure you are not filling above the MAX line, especially in pressure modes where expansion is greater.
• Inspect inner pot: Remove the pot and check for hairline cracks or pinholes, especially near the bottom corners. Replace if any damage is found.
• Condensation management: Locate the condensation collector or drip tray (if your model has one). Ensure it is installed correctly and not overflowing.
• Clean channels: Wipe the rim and outer housing where the pot sits. Clear any channels designed to direct condensation to the collector.
• Replacement: Replace a damaged inner pot or missing condensation collector with genuine Crock-Pot parts.