Cuisinart Keypad / Touch Control Failure

Buttons on the control panel do not respond or respond intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn keypad membrane, Moisture under panel, Loose keypad ribbon cable, Control board input fault

How to Fix / Troubleshooting

Safety first: Unplug the multicooker before cleaning or opening the control panel.

  • Clean panel surface: Wipe with a soft, slightly damp cloth and mild detergent. Dry thoroughly.
  • Test all buttons: Plug in and press each button firmly. Note which ones fail consistently.
  • Dry out moisture: If the panel was exposed to spills, leave the unit unplugged in a warm, dry place for 24–48 hours.
  • Check ribbon cable (advanced): Open the housing and reseat the ribbon cable connecting the keypad to the control board.
  • Replace keypad assembly: If specific buttons remain non-functional, the keypad overlay or control panel assembly should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel / Keypad Assembly
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