Multicooker beeps and shows E2 when starting a cooking program; heating does not begin.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect the appliance from mains power before any inspection. Allow the lid to cool.
- Check for visible cable damage: Inspect the hinge area where the lid wiring passes into the body. Look for pinched, cut, or frayed wires.
- Clean connectors (external): If your model has a visible plug connection at the lid hinge, ensure it is fully seated and free of moisture or food residue. Wipe gently with a dry cloth.
- Power reset: Leave the unit unplugged for 10 minutes, then reconnect and test a low-temperature program. If E2 reappears immediately, the sensor circuit is likely faulty.
- Do not bypass the sensor: Never short or bridge sensor wires; this can cause overheating and fire risk.
Diagnosis of the NTC sensor and wiring requires a multimeter and opening the lid assembly. This is best done by a De'Longhi-authorized technician who can replace the lid temperature sensor or harness if needed.
Repair Difficulty
Required Part
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