De'Longhi
Inner Pot / Heater Plate Misalignment
Inner pot is difficult to insert or remove; it scrapes against the sides or does not sit flat on the heater plate.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Warped inner pot, Debris or foreign objects under the pot, Deformed heater plate, Bent pot support brackets
How to Fix / Troubleshooting
Safety first: Ensure the cooker is unplugged and cool before removing the pot.
- Inspect under the pot: Remove the pot and check the heater plate for grains, utensils, or other objects. Remove any debris carefully.
- Check pot shape: Place the pot on a flat countertop and see if it rocks. If it does, it is warped and should be replaced.
- Examine heater plate: Look for obvious dents or raised areas. Do not attempt to bend the plate back; this can damage the sensor and heater.
- Use only correct pot: Ensure you are using the original De'Longhi inner pot designed for your model.
If the heater plate is visibly deformed, professional service is required.
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Repair Difficulty
Medium
3/5
Required Part
Inner Pot / Heater Plate Assembly
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