Inner pot bottom is burnt while the top layer of food is still raw.

Safety: Unplug and allow to cool before cleaning burnt food.

• Layering technique: Avoid placing thick sauces or sugar directly on the bottom. Add a thin layer of water or broth first.
• Check pot contact: Ensure the inner pot sits flat and rotates freely on the heating plate. Replace if the base is convex/concave.
• Clean heating plate: Remove any burnt residue from the plate to improve heat distribution.

If burning persists even with proper layering and a good pot, the heating plate or sensor feedback may be faulty and require replacement.