E5 error appears during heating; cooker may shut down before reaching set temperature.

Safety: Unplug the appliance and allow it to cool completely. Do not bypass safety devices.

• Check ventilation: Ensure the multicooker is placed on a hard, flat surface with at least several centimeters of clearance around it. Clean dust from side and bottom vents.
• Inspect bottom area: Remove the bottom cover and look for dust buildup, melted plastic, or discoloration around the heating plate and thermal cut‑out.
• Test thermal fuse / thermostat: Locate the thermal fuse or bimetal thermostat attached to the heating plate or chassis. Using a multimeter, check for continuity. If open (no continuity) at room temperature, replace the thermal fuse/thermostat with the same rating.
• Check heater wiring: Inspect heater terminals and wiring for loose connections or signs of overheating. Tighten spade connectors if loose.
• If E5 recurs after replacing safety parts: The control board may be overdriving the heater or misreading temperature. Replace the main PCB and retest.