Inner pot is difficult to insert or remove; scraping or grinding noise when turning the pot.

Safety: Ensure the cooker is unplugged and cool.

• Inspect pot: Place the inner pot on a flat surface and check for rocking or gaps. Replace the pot if the bottom is not flat.
• Check for debris: Look inside the cooker for rice grains, screws, or other objects on the heating plate. Remove any foreign objects carefully.
• Inspect heating plate: If the plate appears visibly bent, remove the bottom cover and check the support brackets. Gently straighten minor bends, but replace the plate assembly if severely deformed.