Outer housing of the multicooker becomes excessively hot to the touch during normal operation.

Safety first: Avoid touching hot metal surfaces. Unplug and allow the unit to cool before inspection.

• Check clearance: Ensure there is adequate space around the cooker for airflow (at least several inches on all sides and above).
• Inspect vents: Clean any dust or grease from side and bottom vents.
• Open base (advanced): Remove the bottom cover and verify that any reflective shields or insulation pieces are in place and not damaged.
• Replace insulation: If insulation is burnt or missing, replace with Gourmia-approved thermal insulation or shield components.