GreenPan Scorching / Burnt Food on Heater Area

Food burns on the bottom of the inner pot; 'Burn' or overheat behavior without a specific code.

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Possible Causes

Insufficient liquid, Thick sauces settling on bottom, Inner pot not stirred before pressure, Inner pot warped causing uneven contact

How to Fix / Troubleshooting

Safety first: Unplug the cooker and allow it to cool before cleaning burnt food.

  • Soak and clean pot: Remove the inner pot and soak in warm soapy water. Use a non-abrasive sponge to remove burnt food. Do not scratch the non-stick coating.
  • Clean heater plate: Wipe the heater plate gently with a soft, slightly damp cloth to remove any residue. Ensure it is completely dry before reuse.
  • Adjust recipes: Add more liquid for thick sauces and tomato-based dishes. Deglaze the bottom by stirring and scraping before closing the lid.
  • Check pot condition: Inspect the inner pot for warping or damage. A warped pot may not sit flat and can cause hot spots.
  • Replace if needed: If the non-stick coating is badly damaged or the pot is warped, replace it with a genuine GreenPan inner pot.
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Repair Difficulty

Very Easy 1/5

Required Part

Inner Pot
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