GreenPan
GreenPan Multicookers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Multicooker will not start a cooking program and displays E1 shortly after pressing Start.
Lid Position / Lid Lock Detection Fault
E10
E10 error appears and the cooker shuts down; may occur after long cooking or repeated cycles.
Internal Overtemperature / Fan Cooling Fault
E11
E11 appears and the display may flicker; cooker does not start heating.
Input Power / Voltage Detection Error
E12
E12 appears intermittently; cooker may stop mid-cycle or fail to start some programs.
Keypad / Control Panel Communication Fault
E13
E13 appears when trying to start a pressure program; lid seems closed but unit will not proceed.
Lid Lock Solenoid / Interlock Fault
E14
E14 appears and the cooker may shut off immediately after starting; no heat is produced.
Internal Sensor Calibration / EEPROM Error
E15
E15 appears during or after a cleaning cycle or heavy boiling; cooker stops heating.
Steam Condensation / Internal Moisture Fault
E16
E16 appears when trying to use delayed start or timer functions; cooker will not accept settings.
Real-Time Clock / Timer Circuit Fault
E17
E17 appears and the cooker may beep continuously; display may show erratic characters.
Display / MCU Communication Error
E18
E18 appears when switching between modes or after long use; cooker may freeze and not respond to buttons.
Firmware / Internal Logic Fault
E2
Multicooker beeps and shows E2, will not heat or start cooking.
Lid Temperature Sensor / Steam Sensor Fault
E3
E3 appears and cooking stops; unit may have heated briefly then shut down.
Main Temperature Sensor / Bottom NTC Fault
E4
Display shows E4 and unit refuses to start or stops mid-cycle.
Overheat / Dry Pot Protection Triggered
E5
E5 error appears during preheat or pressure build-up; cooker aborts the program.
Overpressure / Pressure Sensor Fault
E6
E6 displays immediately after power-on or when starting any program; cooker does not heat.
Heating Element / Triac Drive Fault
E7
E7 appears during cooking; unit may shut off unexpectedly or fail to reach temperature.
Secondary Temperature Sensor / Overheat Thermostat Fault
E8
E8 error appears and the cooker will not build pressure; sometimes accompanied by steam leakage.
Lid Seal / Pressure Retention Fault
E9
E9 appears during preheat; unit may hiss excessively or never reaches set pressure.
Float Valve / Exhaust Valve Malfunction
Symptom
Buttons on the control panel are unresponsive or require very hard presses.
Keypad Wear / Touch Sensor Failure
Symptom
Display is very dim, flickers, or some segments are missing, but cooker still heats.
Display Degradation / Backlight Failure
Symptom
Excessive steam or liquid spurts from the steam release valve during pressure cooking.
Foaming / Overfilled Pot Causing Venting
Symptom
Food burns on the bottom of the inner pot; 'Burn' or overheat behavior without a specific code.
Scorching / Burnt Food on Heater Area
Symptom
Inner pot coating is peeling, scratched, or food sticks badly even with adequate liquid.
Non-Stick Coating Degradation
Symptom
Keep Warm function overheats food, causing it to dry out or burn on the bottom.
Keep Warm Temperature Too High
Symptom
Lid is stuck and will not open after cooking; float valve appears down and no steam is visible.
Lid Jam / Mechanical Lock Stuck
Symptom
Liquid leaks from the bottom of the multicooker onto the countertop.
Internal Leakage / Inner Pot or Valve Seal Failure
Symptom
Multicooker base rocks, vibrates excessively, or is unstable during operation.
Physical Instability / Vibration
Symptom
Multicooker does not power on at all; no lights or display when plugged in.
No Power / Dead Appliance
Symptom
Multicooker emits a strong burning plastic or electrical smell during use.
Overheating / Electrical Insulation Damage
Symptom
Multicooker heats but never reaches pressure; steam constantly escapes from the lid area.
Pressure Not Building
Symptom
Multicooker lid does not lock; it can be opened easily even when starting a pressure program.
Lid Lock Not Engaging
Symptom
Multicooker makes loud clicking, popping, or metallic noises during heating.
Thermal Expansion / Pot and Heater Noise
Symptom
Multicooker powers on but will not start any cooking program; pressing Start does nothing.
Start Circuit / Safety Interlock Not Engaged
Symptom
Multicooker shuts off unexpectedly during cooking and returns to standby or loses all power.
Intermittent Power Loss / Thermal Cutout
Symptom
Multicooker takes much longer than usual to come to pressure or to cook.
Extended Preheat / Inefficient Heating
Symptom
Strong unpleasant odor (rancid, musty, or chemical) from inside the cooker during use.
Odor Contamination / Residue Build-Up
Symptom
Visible condensation or water droplets accumulate around the control panel or drip from the lid hinge.
Excess Condensation / Drainage Issue
Symptom
Water or food leaks from around the lid or down the sides of the cooker during use.
External Leakage from Lid Area
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Multicooker will not start a cooking program and displays E1 shortly after pressing Start.
|
Lid Position / Lid Lock Detection Fault | View Details |
| E10 |
E10 error appears and the cooker shuts down; may occur after long cooking or repeated cycles.
|
Internal Overtemperature / Fan Cooling Fault | View Details |
| E11 |
E11 appears and the display may flicker; cooker does not start heating.
|
Input Power / Voltage Detection Error | View Details |
| E12 |
E12 appears intermittently; cooker may stop mid-cycle or fail to start some programs.
|
Keypad / Control Panel Communication Fault | View Details |
| E13 |
E13 appears when trying to start a pressure program; lid seems closed but unit will not proceed.
|
Lid Lock Solenoid / Interlock Fault | View Details |
| E14 |
E14 appears and the cooker may shut off immediately after starting; no heat is produced.
|
Internal Sensor Calibration / EEPROM Error | View Details |
| E15 |
E15 appears during or after a cleaning cycle or heavy boiling; cooker stops heating.
|
Steam Condensation / Internal Moisture Fault | View Details |
| E16 |
E16 appears when trying to use delayed start or timer functions; cooker will not accept settings.
|
Real-Time Clock / Timer Circuit Fault | View Details |
| E17 |
E17 appears and the cooker may beep continuously; display may show erratic characters.
|
Display / MCU Communication Error | View Details |
| E18 |
E18 appears when switching between modes or after long use; cooker may freeze and not respond to buttons.
|
Firmware / Internal Logic Fault | View Details |
| E2 |
Multicooker beeps and shows E2, will not heat or start cooking.
|
Lid Temperature Sensor / Steam Sensor Fault | View Details |
| E3 |
E3 appears and cooking stops; unit may have heated briefly then shut down.
|
Main Temperature Sensor / Bottom NTC Fault | View Details |
| E4 |
Display shows E4 and unit refuses to start or stops mid-cycle.
|
Overheat / Dry Pot Protection Triggered | View Details |
| E5 |
E5 error appears during preheat or pressure build-up; cooker aborts the program.
|
Overpressure / Pressure Sensor Fault | View Details |
| E6 |
E6 displays immediately after power-on or when starting any program; cooker does not heat.
|
Heating Element / Triac Drive Fault | View Details |
| E7 |
E7 appears during cooking; unit may shut off unexpectedly or fail to reach temperature.
|
Secondary Temperature Sensor / Overheat Thermostat Fault | View Details |
| E8 |
E8 error appears and the cooker will not build pressure; sometimes accompanied by steam leakage.
|
Lid Seal / Pressure Retention Fault | View Details |
| E9 |
E9 appears during preheat; unit may hiss excessively or never reaches set pressure.
|
Float Valve / Exhaust Valve Malfunction | View Details |
| – |
Buttons on the control panel are unresponsive or require very hard presses.
|
Keypad Wear / Touch Sensor Failure | View Details |
| – |
Display is very dim, flickers, or some segments are missing, but cooker still heats.
|
Display Degradation / Backlight Failure | View Details |
| – |
Excessive steam or liquid spurts from the steam release valve during pressure cooking.
|
Foaming / Overfilled Pot Causing Venting | View Details |
| – |
Food burns on the bottom of the inner pot; 'Burn' or overheat behavior without a specific code.
|
Scorching / Burnt Food on Heater Area | View Details |
| – |
Inner pot coating is peeling, scratched, or food sticks badly even with adequate liquid.
|
Non-Stick Coating Degradation | View Details |
| – |
Keep Warm function overheats food, causing it to dry out or burn on the bottom.
|
Keep Warm Temperature Too High | View Details |
| – |
Lid is stuck and will not open after cooking; float valve appears down and no steam is visible.
|
Lid Jam / Mechanical Lock Stuck | View Details |
| – |
Liquid leaks from the bottom of the multicooker onto the countertop.
|
Internal Leakage / Inner Pot or Valve Seal Failure | View Details |
| – |
Multicooker base rocks, vibrates excessively, or is unstable during operation.
|
Physical Instability / Vibration | View Details |
| – |
Multicooker does not power on at all; no lights or display when plugged in.
|
No Power / Dead Appliance | View Details |
| – |
Multicooker emits a strong burning plastic or electrical smell during use.
|
Overheating / Electrical Insulation Damage | View Details |
| – |
Multicooker heats but never reaches pressure; steam constantly escapes from the lid area.
|
Pressure Not Building | View Details |
| – |
Multicooker lid does not lock; it can be opened easily even when starting a pressure program.
|
Lid Lock Not Engaging | View Details |
| – |
Multicooker makes loud clicking, popping, or metallic noises during heating.
|
Thermal Expansion / Pot and Heater Noise | View Details |
| – |
Multicooker powers on but will not start any cooking program; pressing Start does nothing.
|
Start Circuit / Safety Interlock Not Engaged | View Details |
| – |
Multicooker shuts off unexpectedly during cooking and returns to standby or loses all power.
|
Intermittent Power Loss / Thermal Cutout | View Details |
| – |
Multicooker takes much longer than usual to come to pressure or to cook.
|
Extended Preheat / Inefficient Heating | View Details |
| – |
Strong unpleasant odor (rancid, musty, or chemical) from inside the cooker during use.
|
Odor Contamination / Residue Build-Up | View Details |
| – |
Visible condensation or water droplets accumulate around the control panel or drip from the lid hinge.
|
Excess Condensation / Drainage Issue | View Details |
| – |
Water or food leaks from around the lid or down the sides of the cooker during use.
|
External Leakage from Lid Area | View Details |
No matching codes found
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