GreenPan
Keypad Wear / Touch Sensor Failure
Buttons on the control panel are unresponsive or require very hard presses.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn membrane switches, Moisture ingress under panel, Loose keypad ribbon cable, Damaged capacitive touch sensor
How to Fix / Troubleshooting
Safety first: Unplug the cooker before cleaning the control panel.
- Clean surface: Wipe the panel with a soft, slightly damp cloth to remove grease and residue. Dry thoroughly.
- Avoid pressure: Do not press excessively hard; this can worsen damage.
- Test all keys: Note which buttons fail. If an entire row or column is dead, the ribbon cable or board is likely at fault.
- Dry out: If the panel was recently exposed to water, allow the unit to dry for 24 hours unplugged.
- Replace panel: Persistent unresponsiveness usually requires replacing the control panel or keypad assembly.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Keypad Assembly
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