GreenPan External Leakage from Lid Area

Water or food leaks from around the lid or down the sides of the cooker during use.

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Possible Causes

Misfitted or damaged sealing ring, Lid not fully closed, Debris on lid rim, Warped lid or inner lid plate

How to Fix / Troubleshooting

Safety first: Unplug the cooker and allow it to cool before cleaning up leaks.

  • Check lid closure: Ensure the lid is aligned correctly and fully locked. You should hear or feel a firm click.
  • Inspect and clean seal: Remove the silicone sealing ring, clean it and the lid groove, and reinstall it evenly.
  • Clean pot rim: Wipe the top rim of the inner pot to remove any food or oil that could break the seal.
  • Check for warping: Inspect the lid and inner lid plate for visible warping or bending. If the lid does not sit flat, it may need replacement.
  • Test with water: Run a short cycle with water only to confirm the leak is resolved. If leaking persists, replace the sealing ring or lid assembly.
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Repair Difficulty

Easy 2/5

Required Part

Silicone Sealing Ring
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