E11
GreenPan
Input Power / Voltage Detection Error
E11 appears and the display may flicker; cooker does not start heating.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Supply voltage out of range, Loose power cord connection, Damaged power cord, Faulty power supply section on control board
How to Fix / Troubleshooting
Safety first: Unplug the cooker before inspecting the cord or outlet.
- Check outlet: Plug another appliance (like a lamp) into the same outlet to confirm it supplies stable power. Avoid using extension cords or power strips.
- Inspect power cord: Examine the GreenPan power cord for cuts, kinks, burn marks, or loose plugs. If damaged, discontinue use immediately.
- Firm connection: Ensure the cord is fully inserted into both the cooker socket (if detachable) and the wall outlet.
- Try another outlet: Use a known-good outlet on a different circuit to rule out wiring issues.
- Persistent E11: If the error remains with a good outlet and intact cord, the internal power supply or control board may be defective and should be replaced by a professional.
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Repair Difficulty
Medium
3/5
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