E10
GreenPan Internal Overtemperature / Fan Cooling Fault

E10 error appears and the cooker shuts down; may occur after long cooking or repeated cycles.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Cooling vents blocked, Internal cooling fan failure (if equipped), Excessive ambient temperature, Dust buildup on internal components

How to Fix / Troubleshooting

Safety first: Unplug the cooker and allow it to cool completely before moving or cleaning.

  • Check placement: Ensure the cooker is on a hard, heat-resistant surface with at least 10 cm (4 in) of clearance on all sides and above. Do not operate under low cabinets.
  • Inspect vents: Locate the side or bottom ventilation slots. Use a soft brush or vacuum with a brush attachment to remove dust and debris from the vents.
  • Avoid stacking: Do not place towels, cutting boards, or other items under or around the cooker that could block airflow.
  • Cool-down and retry: After cleaning and repositioning, let the unit rest for 30–60 minutes, then try a shorter program. If E10 recurs quickly, the internal cooling fan (on models that have one) or thermal sensor may be faulty.
  • Service needed: Internal fan or sensor replacement requires opening the housing and should be done by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Internal Cooling Fan
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