GreenPan
Intermittent Power Loss / Thermal Cutout
Multicooker shuts off unexpectedly during cooking and returns to standby or loses all power.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose power cord connection, Overheating triggering thermal fuse or thermostat, Failing control board, Internal wiring intermittent
How to Fix / Troubleshooting
Safety first: Unplug the cooker and allow it to cool before further use.
- Check cord and outlet: Ensure the plug fits snugly in the outlet and the cord is not being pulled or bent sharply.
- Improve ventilation: Move the cooker to a well-ventilated area away from walls and other heat sources.
- Short test: After cooling, run a short, low-heat program and monitor. If it shuts off again, internal components may be overheating or failing.
- Do not bypass safety: If a thermal cutout is tripping, do not attempt to bypass it.
- Service: A technician should inspect the thermal fuse, thermostat, and control board for faults.
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Repair Difficulty
Hard
4/5
Required Part
Overheat Thermostat / Thermal Fuse
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