GreenPan
Keep Warm Temperature Too High
Keep Warm function overheats food, causing it to dry out or burn on the bottom.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Thermostat calibration drift, Faulty temperature sensor, Firmware not exiting cooking mode correctly, Inner pot poor contact causing hot spots
How to Fix / Troubleshooting
Safety first: Unplug and cool the cooker before cleaning burnt food.
- Reduce warm time: Manually turn off Keep Warm after a shorter period and store leftovers safely.
- Add moisture: For foods prone to drying, add a small amount of water or sauce before Keep Warm.
- Check pot contact: Ensure the inner pot sits flat and clean on the heater plate.
- Test with water: Run Keep Warm with water only and measure temperature with a food thermometer. If it is significantly above typical holding temps (~60–75°C / 140–167°F), the sensor or control may be faulty.
- Service: A technician may need to replace the temperature sensor or control board.
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Repair Difficulty
Medium
3/5
Required Part
Bottom Temperature Sensor (NTC)
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