Multicooker base rocks, vibrates excessively, or is unstable during operation.

Safety first: Ensure the cooker is on a stable surface away from edges.

• Level the surface: Place the cooker on a flat, heat-resistant countertop. Avoid stovetops or uneven boards.
• Check rubber feet: Inspect the bottom of the cooker for missing or worn feet. Replace if necessary.
• Balance contents: Stir or redistribute food so weight is evenly spread in the inner pot.
• Observe operation: If vibration is accompanied by rattling noises from inside the base, internal components may be loose.
• Service if internal: Have a technician inspect and secure internal parts if instability persists.