Err
Instant General Control System Error

Display shows generic 'Err' or 'Error' and cooker will not operate.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Firmware glitch, Control board failure, Sensor data out of range, Power surge damage

How to Fix / Troubleshooting

Safety first: Unplug the cooker before further steps.

  • Power reset: Unplug the unit for at least 15 minutes to allow capacitors to discharge, then plug back in and test with a simple program like Saute.
  • Check for other codes: Some models show 'Err' followed by a number. Note any additional code and refer to specific troubleshooting.
  • Inspect for visible damage: Look for burn marks, melted plastic, or a burnt smell from the base. If present, discontinue use.
  • Surge protection: If the error followed a power outage or surge, consider using a surge protector after repair.
  • Board replacement: If 'Err' persists with no other code and basic resets fail, the main control board is likely defective and should be replaced by a qualified technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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