Kenmore Keypad Wear / Control Overlay Failure

Buttons on the control panel are unresponsive or require very hard presses.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn keypad contacts, Moisture damage under overlay, Loose keypad ribbon cable

Safety first: Unplug the cooker before working on the control panel.

Clean surface: Wipe the panel with a dry cloth to remove grease and residue.
Test all buttons: Identify which buttons are affected; if only a group fails, the ribbon cable may be loose.
Check ribbon cable (advanced): Remove the front panel and reseat the keypad ribbon cable on the control board.

If buttons remain unreliable, replace the keypad or entire control panel assembly.

Medium 3/5

Keypad / Touch Control Panel

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