How to Fix / Troubleshooting

Safety first: Unplug before opening. Heating circuits carry mains voltage.

Check for warmth: After starting a program for a few minutes, carefully feel the outer base. If completely cold, the heater is not energizing.
Inspect wiring: Remove the bottom cover and check heater terminals and wires for disconnection or burning.
Thermal fuse: Locate the thermal fuse attached to the heater plate. If it appears burnt or open (requires meter to confirm), it must be replaced.
Relay check: Listen for a click from the control board when starting a program. No click may indicate a failed relay or control board.

Replacing the heater or relay typically requires advanced skills; consider professional service.

Display and buttons work, but the cooker does not heat; food remains cold even after the timer counts down.

Possible Causes