Err
Kenwood
Generic Control Error / Program Fault
Display shows 'Err' or 'Error' and beeps; no specific numeric code is shown.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Firmware glitch, Button panel communication error, Stuck key on control panel, Power surge affecting control logic
How to Fix / Troubleshooting
Safety first: Unplug the cooker before cleaning the control panel.
- Full reset: Unplug the unit for at least 10 minutes. Press and hold the Start/Stop button (if mechanical) for 10 seconds while unplugged to help discharge.
- Clean control panel: Wipe the touch panel or keypad with a slightly damp, non-abrasive cloth. Remove any sticky residue that might cause a key to stick.
- Check for stuck buttons: Press each button individually and ensure it returns freely. On membrane keypads, feel for any that are permanently depressed.
- Try a different outlet: Plug into a known-good socket without extension leads or adapters.
If 'Err' persists and no specific code appears, the control PCB or keypad membrane may be defective and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Keypad Membrane
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