KitchenAid Keypad / Touch Panel Malfunction

Buttons or touch controls respond intermittently or activate the wrong function.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Moisture under keypad, Worn or cracked control overlay, Loose ribbon cable to control board, Electrical noise from failing board

Safety first: Unplug the cooker before cleaning the panel.

Clean and dry panel: Wipe the control panel with a soft, slightly damp cloth, then dry thoroughly. Do not spray cleaner directly onto the panel.
Allow to dry: If moisture may have entered, leave the unit unplugged for 24 hours.
Test button behavior: After drying, test each button individually. Note any that consistently misbehave.
When to call a technician: If specific buttons remain faulty, the keypad membrane or control board likely needs replacement.

Medium 3/5

User Interface / Keypad Panel

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