Err
KitchenAid
General Control Error
Display shows Err or ERROR and the unit beeps, refusing to start any program.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Firmware glitch, Button panel shorted by moisture, Loose internal connectors, Failing main control board
How to Fix / Troubleshooting
Safety first: Unplug the multicooker before any inspection.
- Full reset: Unplug the unit for 15 minutes. Press and hold the Start/Cancel button (if possible) for 10 seconds while unplugged to discharge residual power, then plug back in.
- Dry the control panel: If you recently cleaned the panel or had a boil-over, moisture may be under the keypad. Leave the unit unplugged in a dry room for 24 hours.
- Check buttons: Press each button individually. If any button feels stuck or does not click, gently work it free. Do not use sharp tools on the panel.
- Factory reset (if supported): Consult the user manual for a key combination to restore factory settings and clear error states.
- When to call a technician: If Err persists after drying and resetting, the control board or keypad membrane may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Keypad Panel
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