E11 error appears when trying to start a program; display and buttons may behave erratically.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the cooker before working on the control panel.
Initial steps:
- Drying: If liquid was recently spilled on the panel, unplug the unit and let it dry for 24–48 hours in a warm, dry place. Do not use heat sources that could melt plastic.
- Clean surface: Wipe the control panel with a slightly damp cloth, then dry thoroughly. Avoid harsh chemicals.
Internal checks:
- Remove the front panel to access the keypad PCB or membrane.
- Reseat the keypad connector on the main control board.
- Inspect for corrosion or residue on the keypad contacts; clean gently with isopropyl alcohol and a soft brush.
Resolution: If specific buttons remain unresponsive or E11 persists, replace the keypad membrane or complete control panel assembly. If a new panel does not resolve the issue, the main control board may be defective.
Repair Difficulty
Required Part
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